Customer Stories

Illuminet has worked with over 100 customers throughout 18 different sectors.  Learn how our services and expertise have made their life easier!



“Our success was dependent upon cohesive communications with an aggressive phased roll out.  Illuminet Solutions responded as an essential team member always focused on the client experience.  {Illuminet is} Extremely easy to do business with and brought talented insights to our program with high caliber resources that go above and beyond.   They really understand the desired outcome, which is what differentiates them from other partners.”

-Bret Gallagher, Client Executive VP, NTT DATA

“We have been working with Illuminet, using their Virtual Bench as a Service (VBaaS). We have made use of services to provide specific expertise or to augment our capacity. We have worked with experienced, knowledgeable individuals who have settled in quickly, getting to grips with the challenges faced and adding value across a variety of projects and programmes.”

-Kjirste Coltham, Director of IT Delivery Services, Ageas

“Whenever I have a new business area we are looking at, concerns regarding a programme, or am looking for advice around planning and improvement I get in touch with Illuminet, they have continued to support the Forces … they have a true values fit with our critical 24/7 public service. They have a very open style and are enjoyable to work with, candid and honest about the work they do and the advice they give.”

-Amanda Cooper, OBE – CIO, Thames Valley Police / Hampshire Constabulary

“I have worked extensively with the Illuminet team both in my current company and at my previous company, Xchanging. I find that the team consistently deliver the project objectives on time with expected results and handle any issues that come up without negative impact to us as a customer. We have been a very demanding customer to Illuminet with changing requirements and timescales on a regular basis, they handle these situations very well.”

-Chris Rolison, Head of CTO Office – London Metal Exchange

“The engagement with Illuminet was superb. A straightforward approach with strong communication at all times was shown. The team at Illuminet always deliver on their promises and are a pleasure to work with. Their collaboration, commitment and support was always of a high quality and the quality of approach always professional.”

-Russ Fox, Delivery Director – Target Group​

“We found the approach to be very flexible and well managed. The resources supplied were of high quality and Illuminet responded very quickly to replace a member of staff that needed an operation to find an equally talented individual. They took the time to engage with us to understand our requirements and how our organisation worked to ensure the best fit resources were supplied.”

-Richard Martin, ex-CIO, Ark Schools

“Illuminet became trusted advisors, bringing expertise and hard-won experience from many, diverse backgrounds into any situation. Easy to work with, honest, candid and constructive feedback at all times. A true partner”

-Dewi Price, ex-CIO, REED Specialist Recruitment – RSR

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