Architecture / Solutioning
We understand the needs of employees, and we can help you to build a strategy and solutions leveraging Artificial Intelligence, Automation / RPA, Modern Device Management, Virtual Desktop Infrastructure, ITSM integrated solutions, collaboration tools and analytics technologies. We understand how important to provide a user experience that hits the mark. Let’s work together to modernise and optimise your workplace with our architecture and solutioning.
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Optimise your workplace infrastructure to an employee-centric Dynamic Workplace

“The engagement with Illuminet was superb. A straightforward approach with strong communication at all times was shown. The team at Illuminet always deliver on their promises and are a pleasure to work with. Their collaboration, commitment and support was always of a high quality and the quality of approach always professional.”
Illuminet Client, Software Company
Ensure Readiness
Verify your remote infrastructure compliance, and quickly analyse and test critical components such as device encryption, VPN health and application versioning status before, during, and after your remote working transition.
Manage the Remote Experience
Include remote workers in your overall metrics to gain a 360˚ view of their end user experience and easily drill down to granular data for lightning-fast issue diagnosis. With this employee-centric insight, ensure employees can collaborate effectively, stay productive and have a great digital experience.
Maintain Critical Service Performance
Gain real-time insight into your employees’ most important productivity and collaboration tools and services. Leverage dashboards, metrics and remote actions to track and fix device, network and application performance issues.
Engage with Employees
Send out targeted campaigns to gather sentiment insight, enable employee-self-help or drive awareness campaigns. Ensure your employees are satisfied with their current digital experience and monitor their overall remote working morale.
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AI Based User Analytics

Performance Analytics

Predictive Maintenance

Self Help

Advanced Service Desk

Virtual Assistant and Chatbots

Our Architecture and Solutioning Services

“Our success was dependent upon cohesive communications with an aggressive phased roll out. Illuminet Solutions responded as an essential team member always focused on the client experience. {Illuminet is} Extremely easy to do business with and brought talented insights to our program with high caliber resources that go above and beyond. They really understand the desired outcome, which is what differentiates them from other partners.”

Bret Gallagher, Client Executive VP, NTT DATA

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We would love to hear from you and answer any questions you may have!

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