End User Computing Transformation | Dynamic Workplace

Transformation and Migration

With remote working comes the urgency to migrate many processes and workforces to a virtual workplace. A daunting transition for the most and one that comes with its challenges with a need to prioritise worker needs to execute a successful end user computing transformation.

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Transformation and Migration

Experts in End User Computing Transformation

Illuminet is a Global Strategic Partner of NTT DATA Services, for Managed Professional Services. NTT DATA Services, a global digital business and IT services leader, is the largest business unit outside Japan of NTT DATA Corporation and part of NTT Group. Our partnership has the ability to help clients worldwide accelerate their digital journeys. Illuminet and NTT DATA Services delivered an End User Computing transformation as part of a client’s $100 billion Merger which involved:

Managing the provisioning and go-live of virtual Desktops for over 66,000 users

Migrating 8,000+ users on 7,300+ new devices

Introducing new service processes and solutions to migrate 1,700+ remote users

“I have worked extensively with the Illuminet team both in my current company and at my previous company, Xchanging. I find that the team consistently deliver the project objectives on time with expected results and handle any issues that come up without negative impact to us as a customer. We have been a very demanding customer to Illuminet with changing requirements and timescales on a regular basis, they handle these situations very well.”

Illuminet Client, Trading Company

Change Management and Adoption that prioritises your people during the Transformation

Change management and adoption is the key driver that puts a focus on your people and the way they work from end-to-end. A lot of organisations fall into the trap of thinking a project is complete once a new technology is deployed, without testing over time that the new technology is properly adopted. We ensure this mistake is never made.

Our project delivery services within the Dynamic Workplace space can provide you with a robust structure and approach to support you in preparing, planning and adopting new technologies and ways of working to ensure that this change is sustainable. In simple terms, Illuminet experts can help you end-to-end prioritising your employees happiness and welfare, whilst maximising the benefits of change.

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“Our success was dependent upon cohesive communications with an aggressive phased roll out. Illuminet Solutions responded as an essential team member always focused on the client experience. {Illuminet is} Extremely easy to do business with and brought talented insights to our program with high caliber resources that go above and beyond. They really understand the desired outcome, which is what differentiates them from other partners.”