All organisations face problems and most organisations have some sort of problem management processes in place. In practice, the more mature that problem management process, the more effective the results.
Problems by their very nature are a problem! They frustrate us, waste time and resources, distract us from other priorities and ultimately cost us money and opportunity. Therefore, having the knowledge and skills to effectively resolve problems, or at least reduce the impact of problems, is a most valuable commodity.
“Illuminet became trusted advisors, bringing expertise and hard-won experience from many, diverse backgrounds into any situation. Easy to work with, honest, candid and constructive feedback at all times. A true partner.”
Illuminet Client, Recruitment Company
We offer two Problem Masterclasses
Problem Solving Masterclass
Problem Solving Masterclass for Practitioners
£
250
Per Person*
- This workshop is designed to get to the root of problems.
- Delegates will gain the knowledge and confidence to develop effective problem-solving skills and organisations will receive a better return on investment.
- Suitable for any role where there is the opportunity to work in cross functional teams to resolve problems.
- A one day workshop
- Face to Face or Online
- For up to 8 delegates
- Supported by a comprehensive workbook
Popular
Problem Management Masterclass
Improving Process Maturity in Problem Management
£
150
Per Person*
- This Masterclass is designed to enable leadership teams to define and implement an effective Problem Management function.
- Targeted at managers and leaders with responsibility for service this masterclass will help reduce issues, improve services, enhance process maturity and provide a better return on your problem management investment.
- A half-day workshop
- For up to 8 delegates
- Face to Face or Online
- Supported by a comprehensive workbook
Large UK Bank 
“Technical, massively proficient, operates at any level in an organisation and is first class when it comes to delivery, regardless of obstacles. Simply outstanding.”
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